Last updated: March 20, 2026
At Gabriele Maccioni, we want you to be satisfied with your purchase. If you are not fully satisfied, you may request a return or refund in accordance with the conditions below.
You may request a return within 14 days of receiving your order.
To be eligible for a return, the item must be:
unused
in its original condition
in the original packaging
accompanied by proof of purchase
We reserve the right to refuse returns that do not meet these conditions.
Certain items may not be returned, including:
personalized or custom-made products
intimate or hygiene-related goods if opened after delivery
items marked as final sale
gift cards
products damaged due to misuse or improper handling by the customer
To request a return, please contact us at coveseat@outlook.com with your order number and reason for the request.
If your return is approved, we will provide return instructions. Items sent back without prior approval may not be accepted.
Unless the item is defective, damaged, or incorrect, the customer is responsible for return shipping costs.
Original shipping fees are non-refundable unless the return is due to our error.
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery at coveseat@outlook.com and include clear photos of the issue.
If the issue is confirmed, we will offer an appropriate solution, such as a replacement, refund, or other remedy where applicable.
Once we receive and inspect the returned item, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method within a reasonable number of business days. Processing time may vary depending on your bank or payment provider.
Orders may be cancelled before they are processed or shipped. Once an order has been processed, cancellation may no longer be possible.
For any questions regarding returns or refunds, contact:
Gabriele Maccioni
Via Nazionale, SNC, Carbonia (SU) 09013, Italy
Email: coveseat@outlook.com
Phone: 347 451 6849
loading
