FAQ (Frequently Asked Questions)

Last updated: March 20, 2026

1. How long does shipping take?

Orders are processed within 1–3 business days. Delivery typically takes 5–12 business days depending on your location.

2. Can I track my order?

Yes. Once your order is shipped, you will receive tracking information by email.

3. What payment methods do you accept?

We accept major credit and debit cards and other secure payment methods available at checkout.

4. Can I return my order?

Yes. You can request a return within 14 days of receiving your order. Items must be unused and in original condition.

5. What if I receive a damaged or incorrect item?

Contact us within 48 hours of delivery with photos of the issue. We will review and provide a solution.

6. Can I cancel my order?

Orders can be cancelled before they are processed. Once shipped, cancellation may no longer be possible.

7. Do you ship internationally?

Yes, we ship to multiple countries. Delivery times may vary depending on destination.

8. How can I contact support?

You can contact us at coveseat@outlook.com or call 347 451 6849.